Thursday, November 14, 2019
Essay --
Who loves spending a night away from the hustle and bustle of everyday life? Most all of us enjoy the experience of spending a night or several nights in a nice hotel. Whether it is for business or pleasure, a nice hotel experience can be refreshing. The hotel manager is the person responsible for making sure that the hotel runs efficiently, and ensures that the guests have a pleasant stay. He/she coordinates all service, housekeeping, finance, and maintenance. I have two years experience working in the hotel industry and plan to continue learning the hotel business with the goal of becoming manager of my own hotel. Nature of the Work The job of hotel manager has lots of responsibilities, they have to manage the hotel and its staff. Hotel manager also have to plan and execute advertise and promotion campaigns designed to attract more guests. Lodging managers also have to make sure that guests on vacation or business travels have a good experience at a hotel, motel, or other type of establishment with accommodations. They also ensure that the establishment is run efficiently and profitably. Managers also deal with all inquires in a professional and courteous manner, in person on the phone or e-mail (ââ¬Å"Lodging Managerâ⬠). ââ¬Å"Hospitality is a broad term for an industry that encompasses many types of employers and hundreds of job titlesâ⬠(Aushn,23). Hospitality is another word for the business of hotels, motels, and resorts. It is estimated that one in eighteen employees in the united state works at some type of job in the hospitality industry. Travelers in the United State spent 527 billion dollars in 2001, and that amount has increased each year since. (Ashen 23). Hotel managers have many duties that they perform throughout the da... ...nsure that hotel operations meet a groupââ¬â¢s expectation. Some other jobs in the hospitality industry are bed and breakfast proprietors. They manage small lording facilities within a home. Many of these homes are restored historical homes and offer a true vintage experience. A concierge at a hotel provides service to hotel guests such as show ticket dinner reservations or taxi service. Hotel desk clerk and office manager assist the hotel manager in large hotel and take care of those specific areas (ââ¬Å"Lodging Managersâ⬠). A career as a hotel manager is very demanding. They perform many duties throughout their day and have a great deal of responsibility. Their main job is to see that the hotel or motel is run efficiently so that their guests have a pleasant stay. I have been training for a job as a hotel manager and would like to continue pursuing this job as my career.
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